Public Offer

1. General Terms

1.1. This Agreement serves as a public offer by the private entrepreneur Olga Budnik (osoba samostatně výdělečně činná Olga Budnik, IČO 09433139, DIČ CZ8458111288, Menclova 2494/2b, Praha 18 000, Czech Republic), representing the online school Hormone Yoga (hereafter referred to as the "Provider"), to establish a contract under the terms outlined below with any individual (hereafter the "Customer"). This document qualifies as a public offer in accordance with Section 1731 of the Czech Civil Code (Act No. 89/2012 Coll.).
1.2. By accepting this public offer, the Customer gains all rights and responsibilities associated with being a Customer, as defined in this Agreement.
1.3. The Customer accepts this offer by making a partial or full payment for informational and consulting services as outlined in this Agreement. Once funds are received by the Provider, the Agreement is officially binding between the Provider and the Customer.
1.4. By accepting this Offer, the Customer acknowledges that they have thoroughly reviewed the Agreement terms, as well as the rules and specific features of the payment system (hereafter "System") and the website hosting the training materials. The Customer confirms the System and website are fully suitable for achieving the purposes of this Agreement.
1.5. Acceptance of this offer also confirms that the Customer agrees to receive the Provider's services remotely using software (hereafter "Software") and that they have the necessary access and technical capability to utilize such services.
1.6. The current version of this public offer is available at wellbelab.com/oferta.
1.7. Terms and definitions used in this Agreement:

• Agreement – This document, published online or sent for review by email or other electronic means.
• Webinar – A video presentation of an educational program that includes commentary from the Provider and/or a live broadcast led by the Provider. The Customer may interact by asking questions via chat or other online communication tools.
• Coaching – A form of consulting service that aims to develop specific skills and competencies in the Customer, following the coaching program; it facilitates independent problem-solving within a particular field.
• Course – An educational service that includes individual or group coaching sessions or informational products, such as online seminars, online intensives, online training sessions, live training, workshops, and access to video recordings and other educational materials in text, audio, PDF, or checklist formats. The content may be updated or expanded over time. Referred to as "Course" or "Service" in this document.
• Software – Any internet browser (e.g., Internet Explorer, Firefox, Google Chrome) required to access online resources, or other relevant programs necessary for processing information provided in the course. The Customer is responsible for ensuring they have the required Software.
• Platform – A remote learning system based on AXL, located at school.yoga-antiage.com, which provides the Customer with access to Course materials.
• Website – An online resource with complete information about the Course content and various pricing plans, hosted at wellbelab.com.
• Pricing Plan – A specific package of services selected by the Customer.

2. Subject of the Agreement

2.1. This Agreement involves the provision of paid access to the materials of the Author's Course ‘Hormone Yoga’ to the Customer.
2.2. The Customer pays for the Service, and the Provider agrees to deliver it according to the Pricing Plan selected by the Customer.
2.3. Topics, programs, service costs, and registration forms are provided on the Website.
2.4. Services are rendered remotely via the internet using Software unless stated otherwise on the Website.
2.5. The Service includes providing the Customer with access to Course materials.

3. Provision of Services

3.1. The Provider delivers the Service according to the Pricing Plan selected by the Customer.
3.2. After the Customer completes payment, they receive access to the Platform, where training materials are posted. Materials are released weekly in parts, with notifications sent to the Customer. If the Customer does not access the materials, the Provider’s obligations are still considered fully met.
3.3. Fulfilment of the Service is considered complete upon providing access to the Course materials.
3.4. The Customer independently decides whether to follow dietary recommendations. The Provider is not responsible for allergic reactions; it is recommended to seek medical advice before making dietary changes.
3.5. The Customer is responsible for monitoring updates and communications from the Provider under this Agreement.

4. Payment and Refund Policy

4.1. The Service cost specified in section 2.1 is published on the Provider's website and may change at any time. Updated prices do not affect services already paid for.
4.2. The Customer pays for the Service via credit card using Stripe on the Website.
4.3. Payment is required in full before starting the course.
4.4. Payment is considered complete when funds are credited to the Provider's Stripe account.
4.5. Course materials remain accessible to the Customer for 90 days.
4.6. Refunds are available within 14 days of payment, provided the Customer has not accessed paid content on the Platform. Services are considered satisfactory unless the Customer submits a written quality complaint within 14 days. The Provider will review claims within three business days and may refund or deny the request based on the review.
4.7. The Provider may withhold a portion of the refund for costs incurred up to the time of the request.
4.8. Unused materials are still considered part of the Provider’s costs.
4.9. Refunds are processed within 14 business days.
4.10. Refunds result in the termination of the Customer’s access to all Course materials.

5. Rights and Obligations of the Parties

5.1. The Provider shall:

• Provide access to the Platform after payment is confirmed.
• Deliver Services as per agreed terms.
• Ensure confidentiality and protect the Customer’s personal information.

5.2. The Provider has the right to:

• Deny services for unpaid orders.
• Demand professional conduct from the Customer.
• Amend the Agreement and notify the Customer via the Website.
• Adjust the schedule and content of the Course.

5.3. The Customer shall:

• Review all course terms and conditions.
• Provide accurate contact information.
• Respect all course guidelines and complete assignments.
• Refrain from recording or sharing Course content.

5.4. The Customer has the right to:

• Expect the Provider to fulfil their obligations.
• Seek additional information about the Service.

6. Liability

6.1. Both parties are liable in accordance with the law of the Czech Republic.
6.2. The Provider is not liable for service disruptions due to Customer’s technical issues.
6.3. Information provided by the Provider does not guarantee specific results.

7. Personal Data and Privacy

7.1. The Customer agrees to the processing of their personal data solely for the purposes of this Agreement.
7.2. The Customer may withdraw consent by notifying the Provider, but this may lead to deletion of their account and Course access.

8. Intellectual Property

8.1. The Course materials are protected intellectual property owned by the Provider.
8.2. No rights to content are transferred to the Customer.

9. Final Provisions

9.1. This Agreement is effective upon acceptance and remains in force until all obligations are fulfilled.
9.2. Disputes will be resolved by negotiation or court in accordance with the law of the Czech Republic.

10. Provider’s Details

Оsoba samostatně výdělečně činná Olga Budnik
IČO 09433139, DIČ CZ8458111288
Menclova 2494/2b Praha 18 000, Česka Republika